Founded in 1971, Waste Management, Inc., has grown to be one of the largest players in both domestic and commercial waste disposal in the United States. With revenues now reaching around $14bn annually, and over 27 million customers, both businesses and households, throughout the US, Canada and Puerto Rico, Waste Management handles a substantial proportion of the country’s waste. As a result, millions of business and domestic customers need to use the WM.com website to manage their services.
Logging in to the WM.com client area allows you access to a number of account management feature, like collection schedules, billing and recycling tips. But how easy it is to setup your account?
The WM.com homepage is easy to navigate, and simply clicking on the login panel will give you access to your account login. Underneath the login button, there is a ‘Register Now’ link, which allows you to create your account for the first time, and presents a few basic information fields for you to complete in order to sign up for WM.com online services.
When you arrive at the registration screen, you will be asked to enter a number of key details about yourself and your services, so your online account can be matched against the physical services you receive. You will be asked to create your login credentials, as well as provide some basic account information to create your profile and enable access to services.
Once you have created and activated your account, you will then be able to login, and customers have access to a range of different online services, designed to make the experience smoother.
Managing Waste Management Billing Through Your Online Account
The online area of your Waste Management account is particularly helpful, enabling you to check your pick-up schedules, pay and resolving billing issues, and get hold of other information you need to run your account. Smartphone users can also download the app, which allows you to keep track of your collections, recycling and account management on the go.
You can also report missed collections in the unlikely event that your waste wasn’t picked up when it should have been, request new containers or bulk pickups for particularly large waste disposals, as well as flagging a range of other issues to do with your waste management and collections. Customer service side, this also presents an improvement in terms of customer access, and means you often don’t need to phone up to get the answer you need, or to request assistance with any element of your account.