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Asheville, NC Water Bill Pay

Ashville water provide a waste water cleaning service and fresh water to residents and businesses in the area. Rather than being a lone standing they are owned by the city and are classed as a department rather than a company in its own rights. They keep the costs as low as possible for residents and part of the revenues go back into the city and county.

Asheville, NC Water Bill Pay options

AW like to give their customers versatility in paying their water bills so have kept up with the times offering a range of ways to pay. You can pay your bill to Asheville Water online, by automatic bank draft, in person or by phone using a debit or credit card.

Paying Online

AW customers can pay their bills from the comfort of their own home or anywhere they wish by paying online at www.ashevillenc.gov. They will need their customer identification and account number to sign in but once they have they can pay their bill by debit or credit card.  The details you need to sign in should be at the top of your bill for ease of reference.

Paying automatically from your bank

You can set up an automatic transfer to be taken from your account each month. You can download the automatic transfer authorization form online. Once you have set up the monthly debit you can sit back and relax as your payments are taken automatically on a day that suits you best. You should use your usual method of payment until you have received confirmation that everything has been set up to prevent your account from going into debt.

This service allows you to make payments even if you are not at home. Ensure you choose a date that you know there will be money in the account such as the day after you receive your wages. They will only try to take the payment once and if refused you could end up paying a charge and having to make different arrangements in future to ensure your bill is paid on time.

Pay in Person

You can pay your bill in person or use a dropbox to post your payment.  You have to visit Asheville City Hall located at 70 Court Plaza to make the payment and will receive a receipt straight away’ . Your payment will be added straight to your account at www.ashevillenc.gov by this method. If you are short on time there is also a dropbox, you should not put cash payments into there though only checks. The dropbox can be found in the parking area of City of Asheville Public Works Building at 161 S. Charlotte St.

Pay by Phone                               

If you have a credit or debit card you can pay your bill over the telephone. You should ring during office hours to do this and ensure you have your details to hand so that your payment can be added to the correct account. To pay by phone call (828) 251-1122 between 8am and 5pm on weekdays.


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